Customs agency

The choice of transport depends on costs, delivery times, type of goods and urgency.

- Air: Fast and secure, ideal for urgent or high value but expensive shipments.
- Maritime: Economical for large volumes, but with longer transit times.
- Land: Flexible and cost-effective for short to medium distances, with door-to-door options.

At CST Grupo, we analyse your needs and offer you the best logistics solution.

To manage exports and imports, a number of essential documents are required to ensure legal compliance and facilitate the transit of goods:

- Commercial invoice: Details the value and description of the goods.
- Packing List: Specifies the contents, weight and dimensions of the cargo.
- Transport document: It can be a Bill of Lading (BL) for sea, Air Waybill (AWB) for air or CMR for land.
- Certificate of origin: Certifies the country of manufacture of the product.
- Customs documents: They include export/import declarations and special licences depending on the type of goods.

In addition, there is specific documentation depending on the type of transport and the type of goods.

Incoterms (International Commercial Terms) are rules that define the responsibilities of buyers and sellers in an international transaction, determining who bears the costs, risks and management of transport. Examples are EXW (Ex Works), where the buyer takes care of everything from origin; CIF (Cost, Insurance and Freight), where the seller covers transport and insurance to the port of destination; and DAP (Delivered At Place), where the goods are delivered at the agreed point without unloading. Choosing the right Incoterm avoids misunderstandings and optimises logistics costs. At CST Group, we advise you on the best option for your operation.

Import restrictions depend on each country, but in general, dangerous substances, counterfeit goods, weapons, explosives, uncertified food and medicines, as well as animals and plants protected by international regulations are prohibited. To avoid customs problems, at CST Grupo we advise you on the specific regulations for each destination.

Cargo consolidation allows consignments from several customers to be grouped together in the same container or vehicle, optimising costs and space. Its main benefits include reduced transport costs, greater logistical efficiency, flexibility in freight volumes and reduced environmental impact by making better use of resources. It is ideal for companies with frequent shipments at lower volume.

Customs clearance is the process by which goods are verified and authorised to enter or leave a country, ensuring that they comply with all legal, fiscal and security regulations. It is an essential step in international trade, as it allows for the calculation and payment of taxes or duties, ensures compliance with regulations and prevents the trafficking of prohibited goods. Without this procedure, goods cannot be legally imported or exported.

Duties and taxes are determined according to the value of the goods, their tariff classification and the country of origin/destination. The calculation starts with the customs value, which includes the price of the product, transport costs and insurance. From this value, a tariff is applied according to the category of the product in the importing country's tariff system. In addition, taxes such as VAT or GST may be added, as well as additional fees if the goods are subject to special regulations.

Yes, it is possible to estimate duties and taxes prior to shipment by analysing the customs value, the tariff classification of the product and the regulations of the destination country. At CST Grupo, we offer personalised advice and tools to calculate these costs in advance, avoiding surprises at customs. To get an accurate estimate, we need details such as the type of goods, their origin and destination, and the method of transport. Contact us so that we can help you plan your operation with full transparency.

Goods may be detained at customs for various reasons, such as errors in documentation, non-payment of duties or taxes, health or safety inspections, or import restrictions according to the regulations of the destination country. At CST Grupo, we handle the correction of documents, facilitate payments and coordinate inspections to expedite the release of your cargo and avoid unnecessary delays.

At CST Grupo, our team specialised in customs management is responsible for speeding up all procedures, ensuring regulatory compliance and avoiding delays. We offer import and export clearance, tariff classification and document management, adapting to international regulations and local requirements. With our service, you optimise time and costs for each shipment.